Useful information about “Fritiof Nansen 29” apartment
What to do if you do not have hot water in your apartment.
You might experience problems with the hot water supply if the water company provider is doing repairs in the area your apartment is located. In such cases you can use the water heater installed in your apartment. In order to turn it on please follow the instructions below:
1. Make sure there is cold water supply in the sink (if there is no water supply coming from the tab there is nothing you can do – please call us in case like this)
2. You can find the central pipes for the whole building located behind the toilet in the bathroom. There is a white door you should open to find the pipes.
3. Please turn the handle perpendicular to the pipe (in order to stop the cold water coming from central pipe to your apartment. If you have done this correctly you will have no water at all from your cold tab in the sink)
4. The next step is to turn on the water coming from the water heater in your apartment. The water heater is located in the entryway by the wahing machine and looks like the one on the picture. Please turn both knobs as shown on the picture below. Both knobs should be positioned parallel to the small pipes.
6. You can also take a look at our video for better understanding.
5. You also need to turn on the switch on the boiler itself as shown below. Finally you need to turn on the switch on the wall by the washing machine. If you have done everything correctly you will have hot water. There is also an indicator light on the boiler that will turn on when you use the hot water.
Issues with Internet Connection
If you are experiencing problems with your Internet connection first try to restart the router. The best way to do so is by unplugging it from the electricity. Please be careful when pressing any buttons on the router itself – it is very common that people actually reset all settings (password, network) thinking the button is for restart…After you do a full reset the network and all setting are actually gone.
If you still experience problems after restart please contact us in order to call the Internet provider for arranging an appointment for technical check. Please note this usually takes up to 48 hours.